Arkis
Arkis is a cloud-based suite designed to enhance agent performance in contact centers. It offers features like Dashboard Reporting, Learning Management, and streamlined coaching processes. By measuring KPIs across various platforms and providing immediate access to knowledge articles, Arkis accelerates agent competency and retention while ensuring effective compliance training.
Top Arkis Alternatives
StackScan
Build targeted website lists by filtering domains based on the technologies they use. 50,000+ technologies across millions of domains.
AgentTime
AgentTime™ software addresses call center scheduling challenges with unmatched precision. By leveraging agent profiles and shift definitions, it generates optimal schedules for inbound and outbound operations. Featuring Call Center Designer and SimACD, users can accurately predict staffing needs and test scenarios, ensuring efficient resource management without ongoing fees.
Bonsoft HRP
Bonsoft HRP offers a highly customizable homepage that integrates seamlessly with Docker and service APIs, enhancing operational efficiency. It empowers facility managers and company leaders to optimize staff levels, monitor work schedules, and produce payroll reports. Users can simulate various work scenarios, facilitating informed decisions on staffing needs and cost management.
Kynection KIM
Navigating the KIM Knowledge Base equips users with essential skills for effective workforce management. Users learn to handle folders and files, establish groups, modify descriptions, and submit tasks for approval. Each function is designed to streamline operations, enhancing efficiency and collaboration within the team, ensuring smooth task execution.
cc-Modeler Professional
cc-Modeler Professional streamlines call center operations by optimizing agent scheduling and enhancing service performance. This software identifies staffing needs, manages multiple shifts, and minimizes agent overload, leading to improved capacity and customer satisfaction. With real-time performance analysis, it helps reduce call abandonment and ensure consistent service levels throughout the day.
OfficeView
Instant OfficeView offers real-time employee status updates, enhancing communication within organizations. By automatically changing statuses based on computer usage, it streamlines interactions and optimizes call routing through receptionists. With one-click status adjustments and virtual meeting capabilities, Instant OfficeView significantly boosts customer service and client satisfaction.
StaffSavvy
Designed for teams of any size, StaffSavvy streamlines workforce management with tools for shift scheduling, HR functions, and payroll automation. Users benefit from efficient recruitment, training, and compliance processes, freeing up valuable time for managers. The platform adapts seamlessly to complex operational needs, enhancing productivity in various sectors.
WorkForce One
WorkForce One streamlines workforce management by integrating advanced tools designed to enhance efficiency and productivity. This software equips teams with real-time analytics, intuitive scheduling, and seamless communication features, ensuring that every aspect of human capital management is addressed. Empower your organization with tailored solutions that adapt to unique workforce needs.
Ettendra Labor
Ettendra Labor 8.0 offers an innovative workforce management solution designed to enhance labor tracking and efficiency. With its proprietary algorithms, the software identifies labor inefficiencies and boosts productivity. Tailored implementation includes expert consulting, training, and ongoing support, enabling organizations to achieve up to 25% reduction in labor costs and a 30% increase in productivity.
Reflexis Workforce Manager
Reflexis Workforce Manager optimizes labor management by seamlessly integrating scheduling, time tracking, and performance analytics. It empowers organizations to forecast workforce needs accurately, ensuring optimal staffing levels. This software enhances employee engagement through self-service tools, allowing staff to manage schedules effectively, ultimately driving productivity and improving operational efficiency.
FireRoster
FireRoster is a versatile, web-based workforce management solution designed for departments of all sizes, from small volunteer teams to large career organizations. Its intuitive interface simplifies scheduling, allowing users to manage assignments effortlessly. With robust mobile support, members can easily check schedules, request trades, and respond to staffing needs, enhancing communication and efficiency.
Cognistix
Cognistix streamlines workforce management with flexible scheduling options, from employee self-service to full automation. It enhances retail execution by providing verifiable proof of field activities through geo-coding and digital evidence. The software ensures compliance with labor laws, offering custom reporting and seamless integration into existing IT systems for optimal operational efficiency.
FORapp
FORapp is a universal WFM platform designed for efficient digital data collection and remote work management. It enables online synchronization for prompt task delivery and data transfer, while tracking execution through time and location. Users can control mobile employees via photo and audio streams, with the option for automated updates and customizable templates for streamlined data processing.
Out'n About! For Outlook
Out’n About! for Outlook transforms the way teams manage work hours and availability by seamlessly integrating into existing Outlook environments. Employees can effortlessly track their hours and update their status from any device. The customizable status board allows for real-time monitoring of workforce availability, enhancing efficiency and communication.
ARGOS Workforce Management
ARGOS Workforce Management (WFM) offers an open-source, web-based solution designed to streamline staff scheduling processes for companies with branch networks. Its modular architecture provides real-time access to employee information and planning data, while the ARGOS Mobile app empowers employees to manage shifts, check balances, and submit holiday requests efficiently.
11A
As a leading personnel service provider since 1997, this company combines the professionalism of large enterprises with the agility of smaller businesses. They specialize in job placement, workforce leasing, and on-site management, focusing on sustainable practices and regional talent acquisition across more than 20 locations in Germany.
