Call Center CRM
This Call Center CRM integrates cloud-based dialing, texting, and emailing, empowering businesses to optimize their communication strategies. With features like auto dial... This Call Center CRM integrates cloud-based dialing, texting, and emailing, empowering businesses to optimize their communication strategies. With features like auto dialers and workflow automation, it simplifies agent management and customer interactions. Starting at $19 per user monthly, it offers scalability to support teams of any size, enhancing operational efficiency.
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Company Information
- Company: Voicent Communications
- Country: United States
Top Call Center CRM Features
- Built-in CRM
- Auto Dialer options
- Predictive Dialer
- Progressive Dialer
- Preview Dialer
- 2 Outbound Voice Channels
- Dedicated Account Manager
- Workflow Automation
- Inbound Call Center
- 2-Way Text Messaging
- Email Campaign Tool
- Caller ID Customization
- Virtual Receptionists
- Agent Monitoring Tools
- Flexible User Roles
- Local Presence Caller ID
- Pay-as-you-go Billing
- Comprehensive Reporting Tools
- Easy Account Management
- 30-Day Free Trial
