ITSM
Epicor Kinetic ITSM Software empowers IT departments to proactively manage issues, enhancing service levels while minimizing disruptions. By centralizing incident management and change requests, it fosters transparency and accountability. Its scalable, cloud-based architecture adapts seamlessly to organizational needs, promoting customer satisfaction through automated processes and a user-friendly self-service portal.
Top ITSM Alternatives
StackScan
Curious about a website’s technology stack? Use StackScan to explore 50,000+ technologies across 450+ categories of stacks.
DirtJockey
DirtJockey seamlessly organizes inventory, contacts, and leads into a secure, accessible platform. Users can quickly find matching inventory based on customer needs, leveraging powerful reporting for tracking sales performance and ROI. With functionality on any internet-enabled device, it simplifies management of machines, documents, and customer activity efficiently.
Funnel Fox
Funnel Fox empowers users to effortlessly build and launch web-to-app funnels without any coding. With integrated payment options and A/B testing capabilities, it streamlines customer acquisition while allowing for flexible monetization strategies. Users can create tailored funnels using predefined components or custom HTML, maximizing growth potential in a fraction of the time.
Bid Track Sell
Designed specifically for Manufacturers Reps, this CRM streamlines sales tracking through a mobile-friendly platform. Users can efficiently manage complex relationships, oversee quotes, sales, products, and commissions, while automated dashboards provide real-time insights into win/loss ratios. This enables agencies to pinpoint successful products and customer engagement instantly.
Jarvis CRM
Jarvis CRM offers a customizable solution for businesses seeking a tailored approach to customer relationship management. Built on Claris FileMaker, it supports desktop, mobile, and web platforms, ensuring accessibility. With over 25 years of expertise, the award-winning team emphasizes intuitive design, seamless integration, and efficient workflows to enhance user experience and operational productivity.
AgencyOrganizer
Designed for the insurance industry, this hosted CRM software streamlines operations by integrating document management, note tracking, appointment scheduling, and task oversight. With a focus on security and customization, it enhances agency efficiency and profitability while eliminating the chaos of physical paperwork, ensuring all vital records are easily accessible and organized.
Jigawatt
Jigawatt revolutionizes solar project management by empowering users to design, quote, and sell effortlessly on a single platform. Crafted for PV professionals, it allows extensive customization, ensuring workflows suit unique operational needs. Users can swiftly create accurate solar designs, manage documents, and engage prospects, transforming complex projects into streamlined successes.
IntellaSphere Brand Affinity Marketing System
Designed for small businesses and marketers, the Brand Affinity Marketing System simplifies digital marketing by integrating essential tools into one platform. It empowers users to enhance brand awareness and loyalty while transforming supporters into Active Brand Promoters. With a focus on ease of use, it saves time and resources, driving immediate ROI.
K Fuze CMS
K-Fuze CMS offers a robust cloud and premise-based customer management solution, enhancing customer and contact interactions with rich, integrated content. Designed for flexibility, it supports custom software development and seamless implementation, ensuring businesses can deploy tailored customer care and self-service portals for enhanced user engagement and information sharing.
SmartTouch CRM
Designed for real estate developers and home builders, SmartTouch CRM leverages over 30 years of industry expertise to enhance sales and marketing efforts. By integrating innovative technology with targeted marketing solutions, it empowers teams to effectively engage and convert potential buyers, increasing lot absorption and optimizing marketing expenditures.
MergeWare CRM
MergeWare CRM offers small to medium businesses an intuitive platform to manage client information effectively. Users can track client/vendor interactions, manage invoicing, and generate custom reports tailored to their needs. With an optional Insurance Module, it streamlines QuickQuote tracking, ensuring seamless integration with existing applications for enhanced operational efficiency.
Teamzy
Designed for network marketers, this software effectively organizes and manages relationships, allowing users to build authentic connections without feeling salesy. It streamlines daily activities, ensuring tasks are completed in under an hour. By tracking prospects, customers, and team members, it guides users on essential next steps to grow their business.
Neoserra CRM
Neoserra CRM is tailored for economic development organizations, enabling efficient client management and outreach tracking. With three decades of expertise, it empowers SBDCs, APEX Accelerators, and WBCs to foster business growth within their communities. Its intuitive design streamlines onboarding for small businesses and monitors key economic indicators effectively.
FundEngine
Designed for firms without existing CRM solutions, this off-platform CRM and portal enables a professional appearance to investors. With essential workflows and communication tools, it facilitates effective investor tracking. For larger organizations, the Enterprise solution integrates seamlessly with Salesforce, enhancing scalability and user experience while managing complex investment processes efficiently.
OmniChannel Studio
OmniChannel Studio is an innovative Customer Relationship Management software designed for modern retail environments. It streamlines customer service, order management, and inventory oversight across multiple channels, reducing operational complexities. By integrating seamlessly with platforms like Amazon and Shopify, it empowers businesses to enhance customer satisfaction and optimize order fulfillment, driving efficiency and growth.
Core iQ
Core iQ serves as an all-in-one marketing platform tailored for financial institutions, empowering them to enhance their marketing efforts. It facilitates strategic growth in loans, deposits, and account retention through intuitive tools for campaigns, onboarding messages, cross-selling offers, and multi-channel fulfillment, ensuring effective communication with accountholders.
Company Information
- Company: Epicor Software
- Country: United States
Top ITSM Features
- Proactive issue anticipation
- Rapid problem resolution
- Service level monitoring
- Customer satisfaction surveys
- Net promoter score tracking
- Scalable cloud-based solution
- Flexible configuration options
- Automated operational planning
- Centralized customer activities
- Integrated ITSM and CRM
- Self-service customer portal
- Branded service interface
- Incident and change management
- Transparency in business processes
- Accountability in service delivery
- Standardized process improvements
- Enhanced IT cost transparency
- User-friendly interface
- Customizable reporting tools
- Real-time performance analytics
