Lateral
Lateral revolutionizes business operations by automating manual tasks across various sectors, including government and legal services. Its advanced CRM and case management software enhances efficiency with tailored workflows, automated reminders, and secure cloud technology. Organizations benefit from improved usability and 24/7 support, ultimately saving precious time and resources.
Top Lateral Alternatives
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EQ Outreach
EQ Outreach serves as a reliable digital and global case management platform, offering a secure, COTS-based solution. Designed for seamless interactions between customers, organizations, and businesses, it adheres to the UK Government’s Digital by Default Service Standards and HMG’s Security Policy Framework, fostering collaboration across organizational boundaries.
GovMetric
Offering a robust solution for public service organizations, GovMetric enables a deep understanding of customer experiences across various channels. It streamlines the handling of formal interactions, such as complaints and FOI requests, while leveraging over seventy-five years of expertise to foster meaningful citizen engagement and drive transformative change in communities.
eMunicipality
eMunicipality offers cities and towns a seamless way to manage public administration through a single platform. By reducing IT infrastructure costs and eliminating paper processes, it enables efficient service delivery. With its user-friendly Form Builder and mobile accessibility, communities can respond swiftly to citizen needs, fostering satisfaction and engagement.
Arcus Built Environment
Arcus Built Environment applications enhance local services by optimizing planning, building control, and land charges through innovative cloud-based technology. These solutions empower councils to efficiently manage workloads, allocate resources, and evaluate performance, ultimately leading to cost savings and improved service delivery, accessible from any device, anywhere.
eCase
eCase streamlines case management across the UK public sector, enabling teams to efficiently log, process, and respond to various types of correspondence, including Freedom of Information requests and complaints. Its user-friendly platform enhances collaboration, ensuring faster resolution times and consistent handling of all case types in a single, centralized system.
Landmark
Landmark is a tailored government software solution designed to streamline official records management. It features configurable workflows suitable for any county size, optional automated indexing, and user-friendly interfaces. Integrated OCR and redaction enhance document handling, while built-in revenue generation tools support financial efficiency, backed by decades of expertise in public records.
LegisPro
LegisPro offers a modern, browser-based platform tailored for legislative professionals, facilitating the drafting, amending, and publishing of laws and regulations. Its data-first approach enhances precision, allowing for seamless collaboration and automated amendment generation. Designed to adapt to local rules, LegisPro transforms traditional legislative processes into efficient, digital workflows.
Intelligov
Intelligov offers advanced 311 Call Center Software tailored for county and city governments. This platform enables users to create and customize services, ensuring efficient routing of service requests to relevant departments and vendors. Integrated mobile apps for both Android and iPhone enhance accessibility, while robust tracking features monitor labor, equipment, and materials consumption.
Deckard
Monitoring over 10,000 short-term rental sites daily, Deckard empowers jurisdictions to enhance tax collection by at least 40% and boost compliance levels by up to 39%. Trusted by over 500 jurisdictions, it enables an impressive average compliance rate of 95.3%, ensuring effective regulation and revenue generation.
illico
Illico revolutionizes municipal management with its integrated, multi-channel software designed for cities of all sizes. By streamlining workflows and enhancing community engagement, it empowers public sector teams to deliver prompt, precise services across devices. With easy deployment and robust support, illico allows cities to prioritize strategic growth over technology challenges.
National Geomatica
National Geomatica offers a robust suite of municipal software applications designed for diverse public works needs, including service requests, fleet management, and snow removal. Its Code Enforcement app efficiently tracks complaints from initial inquiry through resolution, ensuring seamless processes. Customizable and user-friendly, it supports real-time data integration, enhancing departmental efficiency and citizen engagement.
iCompass
iCompass offers innovative agenda and meeting management software tailored for local governments facing resource constraints. By eliminating paper-based processes, it streamlines access to real-time agendas, minutes, and meeting recordings. This efficient platform enhances citizen engagement, enabling teams to focus on community issues while ensuring seamless operations across all devices.
My County Apps
Offering a suite of innovative solutions, My County Apps enhances customer engagement and office efficiency. With mobile applications, iPad kiosks, and streamlined web services, it simplifies transactions and reduces processing time. The satellite kiosk terminals expand access, while back-end reporting saves staff valuable time, all tailored from user feedback.
HGO Collections
HGO Collections revolutionizes property tax management with its cutting-edge software, built on the Microsoft Technology Stack. It enhances collection efficiency through secure payment processing, real-time updates, and advanced search functionalities. With seamless API integration, a user-friendly interface, and robust support for various transactions, it prepares organizations for future success in the digital landscape.
VADAR Systems
Offering cloud-based municipal financial ERP software, VADAR Systems meets the unique needs of government entities by enhancing operational efficiency. Their robust solutions encompass software development, data migration, and technical support, ensuring seamless implementation. With a commitment to integrity and accountability, they promise transparent communication and reliable outcomes, free from future upgrade costs.
Company Information
- Company: Lateral Technology
- Country: United Kingdom
Top Lateral Features
- Automated workflow management
- Customizable fields and workflows
- Two-way SMS communication
- Telephony system integration
- Automated invoice reminders
- FCA compliance automation
- MOJ compliance processes
- 24/7 UK-based help desk
- Private cloud technology
- Local installation options
- ISO 27001 certification
- User-friendly interface design
- Powerful decision engine
- A/B testing capabilities
- Machine learning optimization
- High service availability
- Streamlined debt recovery processes
- Time-saving automation features
- Enhanced customer relationship management
- Case load management efficiency.
