Mioot

Mioot

Nee Software Solutions (P) Ltd From India

mIOOT live chat software is a provider of live chat service that offers comprehensive customer support solutions. miOOT brings a range of features that aim at improving the efficiency of businesses through live support. It allows operators to track website visitor activity and interact with online customers and resolve their queries in real-time. Apart from traditional one-to-one live chat, the software also offers multi-operator live chat conference functionality.

1 vote

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Company Information

  • Company: Nee Software Solutions (P) Ltd
  • Country: India

Top Mioot Features

  • Multi-channel communication support
  • Customizable chat window design
  • Local language support
  • Time zone-based reporting
  • Role-based access control
  • Unified interaction management
  • Configurable ticket routing system
  • Comprehensive statistical analysis tools
  • Real-time chat analytics
  • Offline query management
  • Integrated email support
  • Phone query handling
  • User-friendly admin interface
  • Skill-based agent assignment
  • Interactive customer feedback collection
  • Automated response templates
  • Customizable notification settings
  • Detailed performance metrics
  • Historical data tracking
  • Seamless CRM integration