PhpLiveSupport
PhpLiveSupport enables real-time chat with website visitors. The software aims to improve customer relations, increase website sales, and expand methods of communication between businesses and clients. It is a PHP, and MySQL powered open source chat software. Being fully web based, the software can be integrated into any website or CMS and is compatible with both Windows and MAC computers.
Top PhpLiveSupport Alternatives
StackScan
Identify and analyze websites by their tech stack with access to 50,000+ technologies and a database of 105 million domains.
Inforobo
Inforobo is an innovative AI-driven assistant designed to streamline everyday tasks through natural language interaction. Users can effortlessly manage schedules, retrieve information, and execute commands, making it an invaluable tool for enhancing productivity. Its intuitive interface and responsive capabilities transform mundane operations into efficient, engaging experiences for all users.
Formilla.com
Formilla.com offers an intuitive live chat software that enhances user experience for sales, marketing, and support teams. Users can seamlessly engage with customers, send targeted emails, analyze performance reports, and efficiently manage their accounts through a centralized dashboard, fostering improved communication and stronger customer relationships.
Velaro Live Chat
Velaro Live Chat software is a click-to-chat and click-to-call solution that allows website agents to communicate with visitors in real time. The software supports unlimited websites and can be fully customized to blend into any website UI. It features an Inline/Pop-up Chat Window, which doesn’t get purged by pop-up blockers and comes with other functionalities like Geo & Content Targeting, mobile support and more.
Hubtype
This enterprise chatbot platform revolutionizes customer service with its next-generation automated experiences. Offering a no-code, drag-and-drop builder, it empowers teams to create and manage both automated and agent-based journeys seamlessly. With robust analytics, security features, and seamless tech integration, businesses can enhance customer satisfaction and drive efficiency across all messaging channels.
Umnico
This live chat software offers an omnichannel messaging platform that consolidates customer interactions from various social media into a single interface. Users can automate communication with AI, manage inquiries across multiple channels, and enhance client engagement. With a free demo available, businesses can streamline operations and boost sales effectively.
TRACK Chat
TRACK Chat enhances guest engagement on hospitality websites, driving higher conversion rates while efficiently addressing common inquiries. With seamless integration options and 21 years of expertise, property management teams can streamline customer service and elevate their operations. A live demo showcases TRACK Chat’s powerful features and tailored solutions.
Chat for Jira Service Management
Chat for Jira Service Management transforms customer support by integrating real-time live chat directly into Jira. This tool allows teams to interact seamlessly with customers, converting chat conversations into trackable service requests. With customizable pre-chat forms and agent availability indicators, it enhances responsiveness and provides essential context for efficient issue resolution.
Messagely
A powerful customer messaging platform, Messagely empowers businesses to enhance live chat support effortlessly. With features like a shared inbox for tracking all communications and an easily customizable knowledge base, companies can streamline customer interactions. Automated chatbots engage prospects around the clock, ensuring efficient follow-ups and quicker resolutions.
ChatPlus
Recognized as a leader in the live chat software sector, ChatPlus has been awarded the BOXIL SaaS AWARD Winter 2024 in four categories and named a top contender in ITreview's Best Software in Japan 2024. It excels in customer support with an extensive Q&A section addressing common inquiries.
Mediktor
An empathy-driven AI healthcare platform, Mediktor streamlines patient management by accurately performing triage and prediagnosis. Clinically validated through real-world trials, it adapts to healthcare providers’ needs, enhancing resource optimization. With a decade of collaboration with top health companies, it sets a new industry standard for clinical evidence and patient care.
NovoChat
NovoChat transforms customer interactions by enabling seamless communication across preferred messaging platforms. With features like click-to-call, appointment scheduling, and WhatsApp automation, it streamlines lead management, reduces response times, and enhances sales processes. Businesses can effortlessly connect with clients, ensuring timely appointments and high-quality calls through automated reminders and routing.
Luma Virtual Agent
The Luma Virtual Agent transforms service desk operations by delivering intelligent automation and proactive customer support. Its machine learning capabilities streamline task management, enhance decision-making, and provide contextual AI-powered search for precise responses. With hundreds of integrations and real-time insights, it significantly boosts productivity while ensuring responsible data usage and optimized workflows.
Talkative
This live chat software transforms customer interactions through AI-driven solutions that offer personalized support in over 140 languages, 24/7. With real-time agent assistance and advanced analytics, it streamlines communication across various channels, enhances team efficiency, and ensures accurate, consistent responses, significantly improving customer satisfaction and operational performance.
Live2Support
Live2Support is a live chat solution that provides robust customer communication system through a website widget that aims to drive sales, create new markets and establish an ongoing relationship with clients. It comes with real-time traffic monitoring features along with geo-location tagging and traffic sources. Businesses can also assign chat windows to individual departments, for example, customer care, and technical help, sales, and shipping.
Leadoo
Leadoo transforms passive website visitors into active leads, enhancing the overall customer experience. By utilizing engaging bots and personalized interactions, it empowers businesses to streamline conversions, offering insights into user behavior and buying journeys. With an average conversion rate increase of 41%, Leadoo becomes an essential tool for maximizing online sales potential.
Company Information
- Company: OSI Codes Inc.
- Country: US
Top PhpLiveSupport Features
- Intuitive chat interface
- Flexible routing options
- Canned responses management
- Chat session tagging
- Real-time traffic monitor
- Customizable chat themes
- File upload support
- Group chat functionality
- Private messaging during chat
- Operator availability tracking
- Offline message handling
- ProAction invites for visitors
- Department-specific settings
- Automatic chat session transcripts
- Multilingual support
- Scheduled offline hours
- External URL access within console
- Online/offline status visibility
- Custom pre-chat forms
- Remote logout capability
