Social Intents
This product offers an intuitive live chat and AI chatbot solution, enabling businesses to connect with website visitors through familiar platforms like Microsoft Teams, Slack, and Zoom. Users can customize chat settings, utilize WhatsApp for communication, and escalate chats to human agents, enhancing customer support efficiency while leveraging AI for cost savings and increased sales.
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Company Information
- Company: Social Intents
- Country: United States
Top Social Intents Features
- Chat with visitors from Teams
- Customize chat settings easily
- Respond via WhatsApp and SMS
- Embed ChatGPT powered chatbot
- View chat transcripts and reports
- Live chat escalation option
- Hybrid AI chatbot functionality
- Real-time support via multiple tools
- Pre-chat surveys for visitors
- Proactive chat invites to engage
- 1-click AI chatbot training
- Targeting rules for chats
- Easy integration with existing tools
- Affordable monthly subscription plans
- Omnichannel customer support options
- Train chatbot on custom content
- Quick replies for efficiency
- Reduce customer service costs
- Increase online revenue potential
- Engage visitors when needed
