Telia ACE
Telia ACE revolutionizes business communication as a leading contact center solution in the Nordics, catering to over 100,000 users. It integrates various channels—voice, chat, and social media—into a unified platform, enhancing customer journeys. Its intelligent routing and AI capabilities ensure smooth interactions, driving efficiency and superior service delivery across sectors.
Top Telia ACE Alternatives
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TeleCMI
TeleCMI elevates remote team management with its advanced cloud-based contact center, offering seamless voice, SMS, and omnichannel communication. Users can initiate calls with one-click dialing, access real-time analytics, and enhance customer interactions through integration with CRM systems. The platform emphasizes security, ensuring encrypted communications while simplifying user collaboration across devices.
TetraVX nVX
TetraVX nVX is an advanced cloud-based business phone system designed to enhance communication and collaboration. With features like integrated voice, SMS, and omnichannel management, it allows seamless connectivity across devices. This platform supports dynamic work environments and offers customizable applications, empowering teams to operate efficiently, regardless of location.
TelcoSwitch
TelcoSwitch offers a robust white-label UCaaS platform tailored for channel partners. Its cloud-PBX features a user-friendly ‘drag and drop’ call flow builder, integrating IVR menus and call queues. Partners benefit from versatile licensing, extensive third-party integrations, and dedicated support, enabling them to create and enhance their unique UCaaS brands.
Horizon Hosted Phone System
The Horizon Hosted Phone System delivers a robust business communications solution, offering a wide array of telephony features accessible through a user-friendly web portal. With capabilities such as auto attendant for call routing and seamless use across multiple devices, it caters to diverse business needs, ensuring efficient connectivity and support.
StratoVox
StratoVox offers tailored business phone systems featuring up to three devices per user, unlimited North America calling, and over 30 enterprise features for just $21.95/month. With no hidden fees and a $0 lease on basic phones, businesses enjoy custom solutions, 99% uptime, and exceptional concierge support, ensuring seamless communication.
Inter-Tel Contact Center Suite
The Inter-Tel Contact Center Suite is a versatile business phone systems software designed to enhance communication efficiency. The user guide, reflecting the latest Inter-Tel standards, offers essential information for effectively utilizing the suite's features. Users can expect regular updates, ensuring they stay informed of any modifications or enhancements.
SpectrumVoIP
SpectrumVoIP offers a seamless experience for managing calls, messages, and meetings, all from a user-friendly interface. With no upfront costs and an all-inclusive pricing model, businesses can enjoy advanced features like robust network management and tailored PBX solutions, ensuring clear communication and effortless installation and support throughout.
Orbox
The Orbox IP-PBX solution streamlines business communications by enabling real-time monitoring, call routing, and automated attendance. Users can manage calls efficiently from a unified platform, track performance metrics, and easily implement features like conference calling and customized messaging. This enhances productivity while minimizing operational costs.
SiriusTEK
SiriusTEK offers tailored business phone systems designed to enhance communication and collaboration. With VoIP solutions, internet services, and seamless support, businesses can experience improved workflow, significant cost savings, and flexible remote setups. Clients benefit from expert consultations, training, and a remarkable ROI, ensuring reliable performance and connectivity.
Tierzero Voice App
The Tierzero Voice App ensures seamless communication for businesses through a robust VoIP system, managed and monitored 24/7. With proactive support and end-to-end accountability, it integrates flawlessly with existing networks, delivering high-quality call services while eliminating downtime and enhancing operational efficiency across various industries like healthcare and property management.
SendMyCall
SendMyCall offers an intuitive web interface for managing both international and local virtual numbers, enabling seamless advanced call forwarding. Businesses can project a professional image with the added benefit of a free Virtual PBX, ensuring efficient communication and enhanced flexibility for all their telecommunications needs.
UC365
The UC365 unified communications solution revolutionizes business communication by seamlessly integrating IP telephony tools designed for remote management and enhanced productivity. With over 35 years of expertise, it offers tailor-made services that facilitate efficient internal and external exchanges, boosting performance and keeping companies competitive in a rapidly evolving market.
RocketPhone
RocketPhone transforms business communications with its all-in-one voice platform, seamlessly integrating with Salesforce CRM. Teams benefit from real-time AI assistance, automatic call transcriptions, and action automation, allowing for improved customer interactions. It empowers sales and service teams to increase efficiency and enhance experiences, all while adapting to business growth and remote accessibility.
Virtual Landline
The Virtual Landline seamlessly diverts incoming calls to a designated phone number, allowing users to maintain their existing landline identity regardless of relocation. It empowers businesses to make cost-effective outbound calls from their virtual number, minimizing disruptions during moves and safeguarding customer connections while enhancing communication efficiency.
VoxDirect
Revolutionizing customer communication, this unified voice and text marketing system ensures businesses never miss a call or lose touch with clients. Users can seamlessly send personalized messages, manage campaigns from anywhere, and maintain privacy with separate numbers. With competitive pricing and impressive response rates, it fosters trust and loyalty among customers effortlessly.
Company Information
- Company: Telia Company
- Country: Sweden
Top Telia ACE Features
- Omnichannel communication integration
- Seamless third-party platform integration
- AI-powered chatbots for support
- Smart knowledge base management
- Real-time customer journey tracking
- Advanced speech technologies application
- Deep learning for customer insights
- User-friendly interface for agents
- Comprehensive interaction history access
- Intelligent routing of inquiries
- Live video support capabilities
- Automated customer issue resolution
- Data-driven organizational insights
- Customizable customer interaction workflows
- High accessibility contact options
- In-house development for tailored solutions
- Market-leading customer service tools
- Collaboration with Google CCAI
- Efficient digital transformation support
- 350 million interactions yearly
