TelTel.lv

TelTel.lv

Rolands Smilga

TelTel.lv offers a powerful contact center software that enables quick setup with just a computer and headphones. It streamlines communication through voice and SMS integration, automates calling processes, and enhances agent efficiency with tools like predictive dialers and real-time analytics. This solution supports local DIDs in over 75 countries, ensuring seamless customer engagement.

1 vote

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Company Information

  • Company: Rolands Smilga

Top TelTel.lv Features

  • Set up contact center quickly
  • Voice and SMS integration
  • TelTel Open API
  • High-quality A-Z Voice termination
  • Direct Inward Dialing worldwide
  • Local and toll-free numbers
  • SMS for customer engagement
  • Play recordings and spy calls
  • Predictive and auto dialers
  • Click2call functionality
  • Real-time agent performance display
  • Incognito call monitoring
  • Automated call quality analysis
  • Custom call flow builder
  • Robocall campaign automation
  • Dynamic call routing strategies
  • Cloud-based access from anywhere
  • Multi-level agent access security
  • Custom VoIP route options
  • Dedicated customer support availability.