Thumva BiZ

Thumva BiZ

From Japan

Thumva BIZ transforms traditional in-person consultations into an engaging online experience, providing businesses with a virtual storefront for seamless customer interactions. With simple browser access, clients are welcomed into an inviting digital reception before entering tailored meeting rooms, enhancing sales efficiency and improving service quality across various industries.

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1 LMIS

LMIS

LMIS (Lifecycle Management for IT Service) revolutionizes IT service operations by shifting the focus from mere maintenance to delivering enhanced services and improving Service Levels. By optimizing IT services holistically and clarifying departmental responsibilities, LMIS fosters seamless transitions between development and operations, transforming IT from a cost center into a profit-generating asset.

Unirita From Japan
2 CX+

CX+

CX+ effectively addresses customer service challenges by preventing missed responses through status and assignee settings. Its dual-response prevention feature ensures no overlap in replies, while a timeline view centralizes all interactions. Real-time survey results enhance quality control, empowering teams to efficiently manage inquiries and customer relationships.

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3 CTStage 7DX

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The CTStage 7DX revolutionizes customer service by seamlessly integrating advanced analytics, routing, and management tools. Designed to facilitate digital transformation, it enhances customer interactions through a streamlined approach, ensuring a more efficient and satisfying experience. This software empowers businesses to respond adeptly to evolving customer needs and expectations.

OKI Brasil From Japan
4 InfiniTalk

InfiniTalk

InfiniTalk revolutionizes call center operations by leveraging cloud-based CTI technology, enhancing customer experience through efficient phone handling. Utilizing ACD, IVR, and SMS, it boasts improved response rates of up to 90%. Its user-friendly interface allows for seamless integration with CRM systems, ensuring effective customer support tailored to specific business needs.

Infini Talk Corporation From Japan
5 Rura

Rura

RURA revolutionizes customer service across multiple locations, enabling minimal staff to efficiently handle client inquiries. Equipped with advanced sensors and translation capabilities, it enhances service quality and facilitates seamless communication in various languages. With real-time avatar interaction and integration with essential operational devices, RURA optimizes store efficiency and elevates customer satisfaction.

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6 Koemotion

Koemotion

Koemotion offers advanced customer service software designed to enhance user experience through efficient support solutions. With features like real-time chat, ticketing systems, and analytics, it empowers businesses to streamline their customer interactions, ensuring timely responses and satisfaction. Its user-friendly interface makes it accessible for teams of all sizes, driving engagement and loyalty.

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7 Grasp

Grasp

A customer conversations platform that harnesses AI, Grasp consolidates all communication channels into a single timeline, offering teams a clear overview of interactions. By mapping customer needs, it empowers proactive engagement, ensuring first-time resolutions. Built on positive energy, it enhances relationships, transforming every contact into an opportunity for connection and growth.

Grasp (previously Casengo) From Netherlands
8 Omnichannel Contact Center

Omnichannel Contact Center

The Omnichannel Contact Center streamlines customer service by enabling agents to manage interactions across multiple channelsβ€”calls, chat, WhatsApp, email, and SMSβ€”from a single platform. With AI-driven automation, advanced routing, and robust CRM integrations, it enhances productivity, reduces response times, and empowers agents to address customer needs effectively and efficiently.

Enreach ES From Spain
9 Denser AI

Denser AI

Denser AI revolutionizes customer engagement by enabling businesses to create AI chatbots effortlessly. Users can import existing content for accurate responses, customize the chatbot's appearance to align with their brand, and deploy it across various platforms. With 24/7 support and intelligent automation, customer satisfaction and lead generation flourish.

Denser From United States
10 Returngoods

Returngoods

A leading provider in Collaborative Reverse Commerce, Returngoods enhances business growth by streamlining the returns and reverse supply chain processes. With flexible options like On Demand and OnSite, it seamlessly integrates with existing ERP systems, offering scalable solutions for efficient RMA management and optimized operational efficiency in a competitive market.

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11 Vergic

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12 Chloe

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13 ChannelReply

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14 ShowHows

ShowHows

Create and publish engaging, step-by-step learning content directly from a browser with ShowHows. Ideal for various organizations, it enhances user experience by offering guidance on products, skills, and tips. Users can easily embed ShowHows on any webpage or share via a simple link, making learning accessible anywhere.

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15 NeoAssist

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Empowering teams, NeoAssist streamlines customer interactions across various channels, enhancing response times and operational efficiency. By leveraging AI, it automates tasks, personalizes communication, and provides insights into performance metrics. The platform transforms customer service into a sales engine, enabling businesses to optimize customer journeys and make data-driven decisions.

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Company Information

  • Country: Japan