Trendzact
Trendzact enhances workplace security and productivity by automatically scoring customer interactions and providing tailored coaching to agents. With continuous webcam monitoring, dynamic risk scoring, and real-time alerts, it identifies potential threats and productivity losses. The platform also facilitates collaboration, note-taking during calls, and controlled workflows for flagged events, ensuring an efficient work environment.
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Company Information
- Company: Trendzact
- Country: United States
Top Trendzact Features
- Automated agent performance scoring
- Tailored real-time coaching
- Continuous webcam monitoring
- Dynamic risk assessment engine
- Insider threat detection alerts
- Comprehensive session recording
- Immutable activity logging
- Real-time visual performance reviews
- Collaborative knowledge sharing platform
- Event-triggered workflow definitions
- Customizable sensitive data solutions
- Automated CRM call notes
- Time tracking for productivity
- Security event ticketing system
- User behavior anomaly detection
- Live stream security monitoring
- Proxy and Wi-Fi triangulation
- User focus change detection
- Encouragement through cohort support
- Automatic logout for security.
