Listen360
This customer experience and marketing platform empowers businesses to effectively gauge satisfaction levels while minimizing churn. Trusted by over 400 franchisors, it fosters customer loyalty by providing actionable insights that enable teams to stand out in their industries, ultimately driving sustainable growth and enhancing overall customer engagement.
Top Listen360 Alternatives
StackScan
Curious about a website’s technology stack? Use StackScan to explore 50,000+ technologies across 450+ categories of stacks.
Promoter.io
Promoter.io stands out in the realm of Enterprise Feedback Management Software with its innovative campaign capabilities, enabling users to launch tailored survey campaigns for distinct customer segments. Its flexible scheduling, customizable templates, and advanced analytics empower organizations to efficiently gather and analyze feedback, driving actionable insights and enhancing customer experiences.
MaritzCX
MaritzCX is a professional customer experience (CX) and research platform that provides tools and services to know, analyze, and respond to customer needs and experiences. The software platform in combination with the innovative research expertise makes a perfect CX solution to help determine and respond to the customers’ voice instantly. Some of its integrated tools include survey builder, text analytics, dashboard & reports, fast track, data collection, advanced analytics, and more.
FocusVision Decipher
Recognized as a leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer, FocusVision Decipher empowers organizations to gather and analyze feedback seamlessly. Serving over 2,500 clients globally, it integrates advanced surveying, analytics, and visualization tools to transform insights into action, enhancing customer and employee experiences across various sectors.
TopBox
TopBoxTM empowers account teams to seamlessly link customer feedback with financial outcomes, enabling targeted actions to enhance customer success. With role-based reporting, teams can easily identify at-risk revenue and upsell opportunities. Its intuitive interface and mobile-friendly design ensure quick insights, fostering stronger relationships and informed strategic decisions for B2B organizations.
SurveyMonkey CX
SurveyMonkey CX empowers organizations to gather and analyze customer feedback efficiently. With integrated tools for measuring satisfaction, loyalty, and user experiences, teams can harness actionable insights seamlessly. Its extensive app integrations and AI-driven features enable rapid survey creation and response analysis, driving strategic improvements and enhancing customer engagement.
OpinionLab
Provides website feedback software that helps to boost your customer loyalty and satisfactions. It features context-rich data, opt-in model for website and mobile, mobile-optimized surveys, in-the-moment feedback, actionable real-time customer feedback, and more. The software brings various benefits for your business, including reducing customer service costs, maximizing customer lifetime value, and resolving customer complaints quickly.
CallidusCloud Clicktools
CallidusCloud Clicktools enhances SAP SuccessFactors by delivering scalable sales performance management solutions. It enables organizations to align sales goals with business strategies through connected insights, optimize incentive plans, and manage agent performance effectively. Users benefit from real-time analytics, mobile accessibility, and AI-driven territory assignments to streamline sales processes and boost productivity.
Fuel Cycle
Fuel Cycle empowers brands to engage deeply with their audiences, transforming insights into strategic actions that drive innovation and growth. By streamlining the discovery of market trends and consumer preferences, it enables businesses to launch new products, enhance customer acquisition, and optimize efforts for greater efficiency and ROI.
Medallia
This enterprise feedback management software enables organizations to transform their customer and employee experiences by capturing valuable insights through a unified platform. With AI-driven analytics, businesses can swiftly identify trends, streamline operations, and enhance engagement. Medallia also offers flexible pricing and strong data security, ensuring compliance while driving impactful actions.
CustomerCount
CustomerCount enables businesses to continuously gather customer satisfaction insights through real-time surveys. With its sophisticated metrics and current analytics, users can easily customize reports to interpret feedback effectively. Recognized in the 2020 CIOReview as a leading Customer Experience Management provider, it empowers organizations to act decisively on customer input.
UserVoice
UserVoice empowers organizations to gather valuable user feedback across multiple channels, facilitating seamless communication between users and businesses. By providing an intuitive platform, it allows users to easily share their insights anytime and anywhere, helping companies make informed decisions based on real user experiences and preferences.
FeedbackHub
FeedbackHub is an essential tool for Windows users seeking to enhance their experience. It allows users to report issues, share suggestions, and engage with the Windows community. By participating in the Windows Insider program, users can access the latest updates, rate builds, and complete feedback quests to earn badges.
Apptentive
Apptentive, now integrated into Alchemer Mobile, continues to offer its renowned mobile feedback platform for product managers. Former customers can leverage advanced survey and workflow capabilities across multiple communication channels, including Salesforce and Slack, enhancing their ability to effectively close the feedback loop with both customers and employees.
Retently
Retently provides B2B and Ecommerce brands with an intuitive platform to send NPS, CSAT, and CES surveys, facilitating the collection and analysis of customer feedback. By leveraging automated campaigns, customizable templates, and multi-channel outreach, businesses can enhance engagement, optimize response rates, and drive significant growth through actionable insights.
userinput.io
Offering customer feedback, task testing, and conversion optimization services, this platform enables businesses to gain valuable insights into user behavior. By observing real-time interactions, companies can pinpoint areas of confusion, trust issues, and user drop-off points. This targeted approach allows for informed adjustments before launching features, enhancing overall user experience and boosting conversions.
Listen360 Review and Overview
With the ever-increasing competition in the market, keeping up with the trend is a challenging job. Nowadays, several options are available for customers, and their satisfaction is of paramount importance. Companies have to work according to their needs and make products which can be afforded by them. Listen360 helps you in gaining the trust of your users by getting feedback from them and suggesting ways to improve your business based on it. It also lets you share reviews on different social media sites. Listen360 has lent its services to several companies like Fastsigns, Christian Brothers, Orkin, etc.
How is it beneficial to the company?
Listen360 listens to the grievances of the consumers and shares it with you directly for taking the required actions. It not only helps in fixing the issue but also assists you in gaining their trust and lifelong loyalty. The positive reviews given by the customers help in enhancing your market value and reliability, which ultimately increases your company’s revenue and growth. Listen360 helps in popularising your company by sharing the ratings on various social media platforms and even on Google. It helps you in replying to the negative reviews as soon as possible to resolve the issue and winning your customers’ hearts.
Assisting regardless of the work field
From executives to freelancers, anyone can use Listen360 irrespective of the nature of the business. It helps the executives in analyzing the ratings and overall performance of the company and assists them in taking crucial decisions for upgrading the company. It even supports the marketing team in strategizing their ad campaigns and promotes your company based on the ratings provided by the users. It enhances the quality of your customer support by letting you solve the issues personally or by sending an expert team at their doorstep. It even allows you to manage your multinational outlets from a single location.
Services they provide
Listen360 offers tons of features to make your feedback forms more attractive and appealing to the customers. The informative dashboard helps you in inspecting your customers’ feedbacks and provides with a graphical representation of it assisting in better decisions making. It also enables you to train the team members according to the requirements of your users.
Company Information
- Company: Listen360
- Country: United States
