SurveyMonkey CX
SurveyMonkey CX empowers organizations to gather and analyze customer feedback efficiently. With integrated tools for measuring satisfaction, loyalty, and user experiences, teams can harness actionable insights seamlessly. Its extensive app integrations and AI-driven features enable rapid survey creation and response analysis, driving strategic improvements and enhancing customer engagement.
Top SurveyMonkey CX Alternatives
StackScan
Find and compile website lists based on the technology stacks they use, covering 50,000+ technologies across 105 million domains.
CallidusCloud Clicktools
CallidusCloud Clicktools enhances SAP SuccessFactors by delivering scalable sales performance management solutions. It enables organizations to align sales goals with business strategies through connected insights, optimize incentive plans, and manage agent performance effectively. Users benefit from real-time analytics, mobile accessibility, and AI-driven territory assignments to streamline sales processes and boost productivity.
FocusVision Decipher
Recognized as a leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer, FocusVision Decipher empowers organizations to gather and analyze feedback seamlessly. Serving over 2,500 clients globally, it integrates advanced surveying, analytics, and visualization tools to transform insights into action, enhancing customer and employee experiences across various sectors.
Medallia
This enterprise feedback management software enables organizations to transform their customer and employee experiences by capturing valuable insights through a unified platform. With AI-driven analytics, businesses can swiftly identify trends, streamline operations, and enhance engagement. Medallia also offers flexible pricing and strong data security, ensuring compliance while driving impactful actions.
Promoter.io
Promoter.io stands out in the realm of Enterprise Feedback Management Software with its innovative campaign capabilities, enabling users to launch tailored survey campaigns for distinct customer segments. Its flexible scheduling, customizable templates, and advanced analytics empower organizations to efficiently gather and analyze feedback, driving actionable insights and enhancing customer experiences.
UserVoice
UserVoice empowers organizations to gather valuable user feedback across multiple channels, facilitating seamless communication between users and businesses. By providing an intuitive platform, it allows users to easily share their insights anytime and anywhere, helping companies make informed decisions based on real user experiences and preferences.
Listen360
This customer experience and marketing platform empowers businesses to effectively gauge satisfaction levels while minimizing churn. Trusted by over 400 franchisors, it fosters customer loyalty by providing actionable insights that enable teams to stand out in their industries, ultimately driving sustainable growth and enhancing overall customer engagement.
Apptentive
Apptentive, now integrated into Alchemer Mobile, continues to offer its renowned mobile feedback platform for product managers. Former customers can leverage advanced survey and workflow capabilities across multiple communication channels, including Salesforce and Slack, enhancing their ability to effectively close the feedback loop with both customers and employees.
MaritzCX
MaritzCX is a professional customer experience (CX) and research platform that provides tools and services to know, analyze, and respond to customer needs and experiences. The software platform in combination with the innovative research expertise makes a perfect CX solution to help determine and respond to the customers’ voice instantly. Some of its integrated tools include survey builder, text analytics, dashboard & reports, fast track, data collection, advanced analytics, and more.
userinput.io
Offering customer feedback, task testing, and conversion optimization services, this platform enables businesses to gain valuable insights into user behavior. By observing real-time interactions, companies can pinpoint areas of confusion, trust issues, and user drop-off points. This targeted approach allows for informed adjustments before launching features, enhancing overall user experience and boosting conversions.
TopBox
TopBoxTM empowers account teams to seamlessly link customer feedback with financial outcomes, enabling targeted actions to enhance customer success. With role-based reporting, teams can easily identify at-risk revenue and upsell opportunities. Its intuitive interface and mobile-friendly design ensure quick insights, fostering stronger relationships and informed strategic decisions for B2B organizations.
Pulse Insights
Leveraging advanced contextual collection technology, Pulse Insights integrates on-brand microsurveys seamlessly into digital experiences, enabling businesses to gather high-volume, actionable feedback at critical moments. This innovative approach fosters a genuine dialogue with users, empowering organizations to understand customer motivations and preferences, optimize marketing strategies, and enhance loyalty through tailored interactions.
OpinionLab
Provides website feedback software that helps to boost your customer loyalty and satisfactions. It features context-rich data, opt-in model for website and mobile, mobile-optimized surveys, in-the-moment feedback, actionable real-time customer feedback, and more. The software brings various benefits for your business, including reducing customer service costs, maximizing customer lifetime value, and resolving customer complaints quickly.
SATISFYD Precog
SATISFYD Precog empowers businesses to harness customer feedback through a user-friendly online platform. It offers dynamic survey management, automated updates, and customizable reporting capabilities across multiple channels. With insights into detractor surveys and at-risk customers, teams can proactively enhance customer experiences and drive improvements, all supported in 33 languages.
Fuel Cycle
Fuel Cycle empowers brands to engage deeply with their audiences, transforming insights into strategic actions that drive innovation and growth. By streamlining the discovery of market trends and consumer preferences, it enables businesses to launch new products, enhance customer acquisition, and optimize efforts for greater efficiency and ROI.
WORK 365 - Cloud Management Software
This Enterprise Feedback Management software automates billing and subscriptions, enhancing operational efficiency for businesses. It seamlessly integrates Microsoft CSP catalogs, allowing for easy management of pricing strategies, bundles, and subscriptions. With automated invoicing and self-service customer management, it reduces manual tasks, minimizes errors, and accelerates revenue collection, supporting substantial growth.
Company Information
- Company: SurveyMonkey
- Country: United States
Top SurveyMonkey CX Features
- AI-driven survey insights
- Customizable online forms
- Integration with 100+ apps
- Purpose-built market research solutions
- Benchmarking with NPS and CSAT
- Real-time feedback collection
- Event RSVP tracking tools
- User experience improvement insights
- Customer effort score analysis
- Product concept testing features
- Employee performance peer feedback
- Course material evaluation tools
- Brand perception measurement
- Actionable insights dashboard
- Voice of the customer (VOC) research
- Multi-language survey capabilities
- HIPAA compliance features
- IT administration controls
- SSO user authentication
- Data-driven decision-making tools
